Very late to this watch party, but after three months discovered a programme I did with renowned journalist Hari Sreenivasan‘s YouTube series, ‘Take on Fake‘.
Hari’s a journalist I admire hugely, and followed for well over a decade. It was an absolute treat to finally speak with him.
We talked a lot, and in the cut that made it to YouTube, observed the dual nature of social media when it comes to protests. I noted that while social media has the potential to democratise access to information and amplify smaller voices, it can also be used as a tool by governments to silence dissent and promote specific narratives.
In my experience, this interplay between silencing, and amplification occurs simultaneously, with the architecture, and algorithms of social media platforms often (and counter-intuitively) favouring the suppression of democratic voices, and the promotion of authoritarian ones.
I flagged similarities between protest movements worldwide, such as Black Lives Matter in the United States and the unprecedented 2022 aragalaya struggle in Sri Lanka. These movements effectively adopted, and adapted various social media platform, and product features, Google Maps, satire, art, poetry, and multimedia content to share their stories and messages in ways that were difficult to control the growth, or constrain the spread of. However, I noted governments now also employ sophisticated tactics to dilute the impact of these movements, such as co-opting popular hashtags and flooding platforms with their own content to seed, and spread confusion.
Looking ahead, I said both protest movements and activists will increasingly embrace the full spectrum of technologies, including generative AI, for purposes of dissent. At the same time, I anticipated how authoritarian states will also grasp these technologies to further their own autocratic purposes. I said this “cat and mouse game” between activists and governments will continue to shape the landscape of protest narratives in the digital age.
An Ashoka, Rotary World Peace and TED Fellow, I have since 2002 used, studied and advocated Information and Communications Technologies (ICTs) to strengthen peace, human rights & democratic governance.
I founded in 2006 and till June 2020 edited the award-winning Groundviews, Sri Lanka's first civic media website. From 2002-2020 I was a Senior Researcher at the Centre for Policy Alternatives. I pioneered both the use of social media for activism and online citizen journalism/civic media in Sri Lanka, including setting up South Asia's first Twitter and Facebook accounts for civic media, in 2007. Having started digital security training for human rights activists in 2010, I continue to advise civil society on digital hygiene, mass and personal surveillance, privacy and secure communications to date. I also curate a comprehensive digital archive of material linked to peace and conflict in Sri Lanka, since 2002.
I specialise in, advise and train on social media communications strategy, countering-violence extremism online, web-based activism, online advocacy and grounded, context-based, platform-specific social media research. My work experience over two-decades spans five continents.
Through the ICT4Peace Foundation and since 2006, I help strengthen information management during crises and work on countering violent extremism online. For over a decade, this included leading the Foundation's work on these lines with the United Nations and other multi-lateral organisations involved in peacebuilding, peacekeeping, and humanitarian affairs.
Since 2008, I have worked in South Asia, South East Asia, North Africa, Europe and the Balkans to capture, disseminate and archive inconvenient truths in austere, violent contexts.
I completed doctoral studies at the University of Otago, New Zealand, looking at the symbiotic relationship between offline unrest and online instigation of hate and harm in Sri Lanka and, in the aftermath of the Christchurch massacre in 2019, facilitated by leading research based on New Zealand's first ever Data for Good grant by Twitter.
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